AR 3S Pro Cloud was formerly known as ARES Pro Cloud.Once you have downloaded the AR 3S Pro Cloud client application and have access to the AR 3S Pro Cloud web portal, you can establish a connection between AR 3S Pro Cloud client and server.
Establishing a Connection between AR 3S Pro Cloud Server and AR 3S Pro Cloud Client
AR 3S Pro Cloud was formerly known as ARES Pro Cloud.
If you are interested in AR 3S Pro Cloud and would like a trial license, please contact us at sales@holo-light.com. Without the login credentials provided by our Sales team you will not be able to login the AR 3S Pro Cloud web portal. Starting a Cloud Instance for AR 3S Pro Cloud
Navigate to the AR 3S Pro Cloud Server web portal in a web browser of your choice. Enter your login credentials and then click on "Log In".
First, a cloud instance must be started to use the application. In the "Cloud Instance" tab, click "Select Region" to choose a server location.
Servers are available in N. California (USA), N. Virginia (USA), Ohio (USA), Dublin (Ireland), Frankfurt (Germany), Mumbai (India), Tokyo (Japan). This web tool by Amazon shows you the server with the lowest latency (not all are supported by AR 3S Pro Cloud, however).
We recommend using a server location that is geographically close to your location.Click "Ok" in the pop-up notification to launch the server instance.
In the next step, the display should look like this. The instance takes about 1 - 2 minutes to boot up.
The status of the instance is now set to "Initializing AR 3S Pro Cloud Instance".
Once the instance is booted, the following is displayed in the web portal. Your individual QR code to connect will be displayed below.
The status of the instance is now set to "AR 3S Pro Cloud ready" and the Client application can now be connected to establish a connection.
Connecting AR 3S Pro Cloud Server Instance and AR 3S Pro Cloud Client for HoloLens 2 by Entering Login Credentials
Launch the AR 3S Pro Cloud Client application on your HoloLens 2 and enter the same credentials you used for the AR 3S Pro Cloud web portal. Click on "Connect" once your cloud instance has been successfully booted as described above.
If the connection attempt was successful, you should be greeted by the welcome panel (if it is enabled).
Connecting AR 3S Pro Cloud Instance and AR 3S Pro Cloud Client for HoloLens 2 by Scanning QR Code
Launch the AR 3S Pro Cloud Client application on your HoloLens 2 and click on the button reading "QR Connect" and a notification window saying "Scanning - Please stay in front of QR Code." should appear.
Keep the QR code displayed in the "Clound Instance" tab in the HoloLens camera's field of view till the window says "Scanning Complete – Please wait for the connection to be established. It may take few seconds...", press "Ok" and wait till the scanning is done.
If the connection attempt was successful, you should be greeted by the welcome panel (if it is enabled).
Terminating a Cloud Instance for AR 3S Pro Cloud
Once you are done with your AR 3S Pro session, you should terminate your cloud instance.
Select in the web portal the menu item "Cloud Instance" in the sidebar. Check if there is currently an active instance and if so, click on the button readin "Shut Down" to terminate the instance.
Troubleshooting
Starting Instance not possible due to application request denied
At particularly busy times, it may not be possible to launch instances. This often happens between 9am - 5pm (location dependent). If instances cannot be booted due to heavy traffic, you will receive the following notification.
We kindly ask you to be patient, follow the instruction and if possible, choose another server location.
Starting Instance not possible due to time limit reached
If you have a demo account and your time limit is exceeded, you will receive this message. If you feel that there is an error or you would like to have your minutes increased, please contact your key account manager.
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